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RV Repair

 

Welcome to our RV Repair Facility

Service Center

Our RV Parts Department, RV Service Department, and RV Repair are open daily from 8:30 until 5:30, Monday through Friday, and Saturday from 8:30 to 1 pm.  To minimize downtime, please call ahead to schedule your appointment for the day you would like to drop off your unit. Depending on the season, our Service Department can run between 2 and 6 weeks behind for repairs.  When your unit is assigned a Technician, repairs will begin and if parts are needed, they can be ordered if not already on hand.  Many parts can only be ordered from the factory and they will require additional time.  We try to accommodate planned trips and schedules.  Please let one of our Service Advisors know if you have trips scheduled.

From minor to major repairs and insurance work, our service facility can complete your repairs.   Our new facility is designed with the customer in mind and our large customer lounge will ease your wait time.  From roofs and appliances to slide-outs and awnings, we are here to help you with all your service needs.

 

Service Recommendations, Scheduling Appointments and Pick-Ups

Please call our Service Department at 336-775-2100 x3 to schedule your next appointment or arrange a pick-up time.  You may also email at Service@CRRVC.com

Our RVIA Certified Technicians want to give you and your unit the proper attention it deserves and correct all problems the very first time.

Parts/Service Hours

  • M-F 8:30a – 5:30p
  • Saturday 8:30a – 1p

Sales Hours

  • M-F 9a – 6p
  • Saturday 9a – 5p

Address & Phone

2609 Enterprise Road
Lexington, NC 27295

(336) 775-2100

Featured Services

Some of Our Recent Service Customers

We do all types of Insurance Repairs

Parts & Service

Since we opened our doors in 1980, and through several subsequent evolutions into one of the premier RV repair and sales facilities on the East Coast, Country Roads RV Center has always taken great pride in delivering honest, reliable, trustworthy service for RVs, campers, trailers, pop-ups, fifth-wheels and toy haulers of every shape, size, and description. From simple RV maintenance to complex repairs, Country Roads RV Center’s dedicated, RVIA-certified technicians and staff work hard to get your favorite RV out of the shop and back to the great outdoors!

From air in the tires to the water system to full repair for RV roofs and every point in between, Country Roads RV Center has you covered with OEM and approved aftermarket solutions for any possible issue your RV may have. Dents, dings, fender-benders, storm, and weather damage: we cover them all, and more! We also offer warranty RV repair work to keep your RV rolling longer with fewer worries, so you can spend less time at the shop and more time seeing what’s out there. Whether it’s a common, simple RV repair or a complete nose-to-tail tuneup and overhaul, we’re here to help with knowledgeable technicians, honest answers, and straight talk, and we back our work in ways many other outfits wouldn’t.

When you need RV maintenance or repair, Country Roads RV Center is the only name you need to know. Located in Lexington, NC.  We serve customers throughout North Carolina and across the continent with sales and service which can’t be beaten. To learn more about what Country Roads RV Center can do to help with your next RV repair, keep reading to see some of the frequently asked questions we’ve received over the years, and then click here to schedule service, maintenance, or RV repair for your toy hauler, pop-up camper trailer, fifth-wheel or full-size recreational vehicle!

 

Frequently Asked Questions About RV Repair

Question: What are some common reasons RV repair may be needed? –Jason, Gastonia, NC

Answer: In many ways, RVs, campers, fifth-wheels, and travel trailers need the same automotive maintenance and repair as anything else capable of safely traveling on America’s highways and byways. From keeping the correct air pressure in the tires and checking the fluids to glass repair, RV maintenance often looks a lot like regular vehicle service. However, RV repair also takes in a lot of things that aren’t considered for your everyday driving rig, such as a generator, water system, and roof repairs and servicing, waterproofing, winterizing, and so on, which would be more expected of a mobile home. Leaking RV roofs, a blocked toilet, an improperly-working water heater, and more are all possible reasons you might need RV repair but trust your instincts. If you think you need repairs or maintenance, or it’s been more than six months since you last used your camper, it’s probably a good idea to have it checked out just to make sure your next camping adventure goes smoothly!

Question: What type of service does my RV need? –Anthony, Mooresville, NC

Answer: There are few things more frustrating than being excited for the first, or next, big trip only to discover your RV is leaking fluids, has had water infiltration from a bad seal, or other problems. While it may be tempting to use supplies from the local hardware store as a stopgap or temporary fix, this could lead to big problems down the road. It’s better to get your rig in for proper, professional repair from Country Roads RV Center than find out later your small “quick fix” problem has become a major issue that may sideline your RV for the season—or permanently!

Question: Does Country Roads RV Center offer mobile RV repair? –Shannon, Asheboro, NC

Answer: Unfortunately, we do not offer mobile repair at this time. All our maintenance and service is done onsite at Country Roads RV Center, for several reasons. It is notoriously difficult to properly diagnose and correct a situation on the roadside or at a campground. Many RVs, campers, travel trailers, and fifth wheels require parts to be ordered from the OEM or an approved aftermarket outlet. If you don’t do this, it could void the warranty. In addition, we often find owners tend to ignore or overlook a seemingly insignificant issue. By the time they get around to bringing their trailer or RV in for repair, what could have been a simple fix has now snowballed into a serious operational and safety hazard. It’s tough to anticipate exactly what will be needed for a repair “in the wild.” Also, if we offered a mobile RV repair service, we would have to charge significantly more for our services to justify the expenses that would incur, such as having available mobile technicians and special trucks equipped for all manner of repairs. To deliver the best possible service, supplies, and craftsmanship, we recommend having your RV checked at Country Roads RV Center at the beginning and end of the camping season at a minimum, and of course, if you notice anything amiss, you should call in and make an appointment so we can get you in and get you and your family back out there!

Question: How do I pay for RV service at Country Roads RV Center? –Winifred, Raleigh, NC

Answer: Country Roads RV Center accepts cash and all major credit cards including Visa, Mastercard, American Express, and Discover. We want to make payment for your service, maintenance, and RV repair as simple and convenient as we possibly can for our customers. Please call or email us to get the latest information on the payment options we offer because we are always working to consider new ways of accepting payment for your comfort and convenience!

Question: How much does RV repair cost? –Jefferson, Winston-Salem, NC

Answer: RV repair can range from a few dollars in parts and a minimal shop fee for labor to thousands of dollars, depending upon the complexity, extent, and location of the repairs needed. A rear panel on a pop-up trailer could cost between $1,000-$1,500 or more, while complete refurbishment of RV roofs could cost between $7,000-$12,000 and up. The best way to avoid a costly repair bill is to regularly inspect your trailer or RV and get it in for service at the first indication of a problem before a small problem becomes a big headache.

Question: What are some common problems I should look for in an RV or travel trailer? –Janina, Burlington. NC

Answer: This really depends on the type of rig you’re using. A fifth wheel will have different points of concern than a pop-up travel trailer, toy hauler, or RV. In most cases, we recommend a complete walkaround inspection before you head out on the road. You should look for:

  • Tire pressure: Are all your tires sufficiently and uniformly inflated?

  • Hoses and electrical cables: Do you see any cracks, pinholes, or leaks?

  • Interior: Do you see moisture where there shouldn’t be any? Do you notice an unusual odor or a mildew smell? When you run your hands over various surfaces, is everything clean and dry?

  • Exterior: Do you see any damage, cracking, or places where the sealant is pulling away from doors, window frames, or body panel seams? Do all the openable windows fit snugly and securely when closed and open with relative ease when you want them to?

Be sure to check under the rig for indications of an oil, brake, coolant, or transmission leak. Fluid leaks are some of the most common, most preventable “minor” issues—and can be the most expensive to fix if they’re not addressed quickly when you first notice them! Check your trailer or RV owner’s manual or manufacturer’s website for other safety and troubleshooting information. If you’re not sure if there’s a problem, call Country Roads RV Center at (336) 775-2100 so we can give you the best advice and schedule a maintenance and RV repair appointment if needed. Be sure to give specific information about the size, location, and other relevant points such as the color of any fluids you see under the rig so we can better serve you! Click here to learn more about common repair issues.

Question: Why do I need an RV repair service? Can’t I just do the repairs myself? –Edwin, Durham, NC

Answer: In many cases, it is absolutely possible to DIY the repairs on your fifth wheel, travel or RV. However, depending on the size and complexity of the situation, you may either not want to or not be able to. As a good rule of thumb, if your owner’s manual doesn’t cover a given repair in the troubleshooting section, you probably shouldn’t attempt it. Many RV and travel trailer repairs require specialized tools that the average shade-tree mechanic is unlikely to have lying around. Also, if the repair is done by anyone but an RVIA-certified technician, it may void the manufacturer’s warranty for that repair or the entire rig. At Country Roads RV Center, we’ve long since lost count of the number of rigs brought in by an exasperated spouse or significant other because their other half said, “I got this!” and ended up needing more work to repair what they “fixed.” To save yourself time, headaches, hassle, frustration and most importantly money, Country Roads RV Center recommends bringing your RV or trailer in for any repairs or service so you can be sure the job is done right the first time, every time!

Question: Is my RV repair covered under warranty? –Jennifer, Trinity, NC

Answer: When you bring your RV, fifth wheel, or travel trailer to Country Roads RV Center for service or repairs, we always check the manufacturer’s website and the serial number of your rig to check for warranty RV repair eligibility. If it is, Country Roads RV Center will take care of it and bill the manufacturer directly. However, we give existing customers preference when it comes to warranty and emergency repairs, which means if you purchased your camper from us, you go right to the front of the line. Please click here for more information.

Question: How do I know if my RV’s water system needs to be repaired? –Elisha, High Point, NC

Answer: Having a malfunctioning water system can cause a number of problems, including the inability to shower, flush, or access potable water. For some RV lifestylers, this may not be a big deal, but during a pandemic when many campgrounds have their showers and restrooms locked up to prevent disease spread, it can make for a very unpleasant and unhealthy situation! Some problems will be obvious: the slow drip under the sink, a toilet that doesn’t flush completely, running out of shower water, a strong sewage smell in the rig, and so on. Others may be less apparent, such as small pinhole leaks in the blue, gray, and blackwater tanks, cracks or holes in the hoses and lines, and so on. We recommend having your water system checked at the beginning and end of the season so any small leaks and cracks can be addressed before they get out of control. If you notice an issue and it’s been a while since you had maintenance or service, call Country Roads RV Center at (336) 775-2100 and we’ll do everything we can to help you get it corrected with fast, reliable RV repair!

Country Roads RV Center is committed to keeping campers camping from the mountains to the coast and beyond with reliable RV repair and service!

 

Question: How do I know I’m getting the best price for my RV maintenance and repairs? –Henry, Kannapolis, NC

Answer: When we perform RV repair on your travel trailer, fifth-wheel, or camper, our RVIA-certified technicians always use original manufacturer or approved aftermarket parts and supplies to ensure you get the best possible results. At Country Roads RV Center, our goal is always to give you the best possible blend of results and economy, but some repairs are simply going to cost more. Redoing your water system or repairing a fluid leak may well cost more than having the caulking updated, but when you balance the expense against the increased longevity and roadworthiness of your rig, we think you’ll agree we ask a fair price for the RV repair work required. Remember, a “deal” isn’t a good deal if you still end up with the same problem, or worse, you started with, and at Country Roads RV Center, we make sure you don’t!

Question: How long will it take to get my camper repair done? –Faith, Salisbury, NC

Answer: While it sounds very simple, this is actually a very complex question. The first and most obvious issue is when we can get to your rig. As we mentioned above, customers who purchased their RVs and trailers from us and come in for regular maintenance are given priority for RV repair, so if you’re one of these, that will help to reduce your wait time. The second issue is the season. The offseason is always a very busy time for maintenance, service, and repairs across RV and camper trailer types. This is partially due to the fact people prefer their rigs be worked on when they’re not going to be using them for obvious reasons, but also because in the offseason we may be running 2-6 weeks behind demand. 2020 and the COVID-19 pandemic have created its own problems. Many parts are back-ordered, either because of shipping delays or because manufacturers and suppliers alike are either shut down, working at limited capacity, or trying to cope with their own fractured links in the supply chain. Third, of course, is the type and complexity of the RV repair. Swapping out a water hose that has gushed its last gush is a very different proposition than replacing a defective or damaged blackwater tank. At Country Roads RV Center, we do our best to give every customer the best and fastest possible service—but whether that service will be fast enough is very much in the eye of the beholder and something over which we have only limited control. We appreciate your patience and understanding as we work together to get through this unusually challenging offseason and into what we hope will be a better camping season next year!

Question: Where do Country Roads RV Center’s customers come from? –Jericho, Mocksville, NC

Answer: We’ve had folks come from as far away as Oregon, Washington State, and Vancouver, BC to purchase their rigs from us because we have such a great reputation in the industry. See below to see our North Carolina city list of where most of our regular customers come from. As you can see, they come from far and near for the excellent service, selection, and assistance you deserve from a premium RV repair and sales center like Country Roads RV Center!

  • Raleigh

  • Charlotte

  • Lexington

  • Winston-Salem

  • Greensboro

  • Fayetteville

  • Salisbury

  • High Point

  • Mocksville

  • Thomasville

  • Asheboro

  • Mooresville

  • Kernersville

  • Burlington

  • Concord

  • Durham

  • Trinity

  • Mount Airy

  • Clayton

  • Kannapolis

  • Cornelius

  • Gastonia

From the foothills of the Blue Ridge Mountains to the Outer Banks and across the country, Country Roads RV Center in Lexington is proud to offer RV repair work for RV enthusiasts and novice owners from across our great state and around the continent.

If you want to discover your backyard or the country in style, let Country Roads RV Center show you the way with sales, service, and RV repair you can trust!

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